Scheduling Coordinator

Manhattan, NY
Full Time
Experienced

Affirmed Home Care is a premier, concierge private-pay home care agency committed to delivering exceptional, personalized services that enhance the well-being of our clients and their families. We are currently seeking a dependable, detail-oriented, and motivated Scheduling Coordinator to join our Manhattan office.


Position Overview
The Scheduling Coordinator plays a vital role in ensuring the efficient and timely coordination of caregivers to meet client needs. This position requires strong communication skills, proficiency with scheduling systems, and the ability to proactively resolve scheduling challenges while maintaining the highest standards of client care.

This is a full-time position with a salary range of $60,000–$70,000, commensurate with relevant experience.


Key Responsibilities

  • Coordinate and assign caregivers to client visits and shifts based on client needs and caregiver availability

  • Maintain and update caregiver schedules accurately within the scheduling software

  • Respond promptly to scheduling requests, changes, and urgent coverage needs

  • Serve as the primary point of contact for caregivers regarding scheduling matters

  • Clearly communicate schedule updates and changes to caregivers and clients

  • Collaborate with the Director of Scheduling and management to resolve scheduling conflicts

  • Ensure accurate documentation of caregiver assignments and client schedules

  • Assist clients and families with scheduling inquiries and concerns

Qualifications

  • High school diploma required; Associate’s or Bachelor’s degree preferred

  • 1–2 years of scheduling experience, preferably in home care or healthcare

  • Proficiency with scheduling software and the Microsoft Office Suite


Why Join Affirmed Home Care?

  • Competitive Compensation: Salary reflective of experience and qualifications

  • Paid Time Off: Generous PTO to promote work–life balance

  • Comprehensive Benefits: Health, dental, and vision insurance

  • 401(k) Plan: Retirement savings with company match

  • Career Growth: Opportunities for professional development and internal advancement

  • Supportive Culture: A collaborative team dedicated to excellence and compassionate care


Affirmed Home Care is an equal opportunity employer.

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