Customer Service Representative
Manhattan, NY
Full Time
Entry Level
Affirmed Home Care is seeking a friendly and motivated Entry-Level Customer Service
Representative to join our growing team. This position is located in our Manhattan office and is a great opportunity for someone looking to begin a career in home care while gaining valuable experience supporting clients, and families.
In this role, you will be one of the first points of contact for individuals calling about our services and will help ensure a positive experience for everyone we serve.
Qualifications:
Join a team dedicated to helping individuals receive quality care in the comfort of their own homes while building a meaningful career in home care.
Affirmed Home Care is an Equal Opportunity Employer.
Representative to join our growing team. This position is located in our Manhattan office and is a great opportunity for someone looking to begin a career in home care while gaining valuable experience supporting clients, and families.
In this role, you will be one of the first points of contact for individuals calling about our services and will help ensure a positive experience for everyone we serve.
Salary: $60,000 – $70,000 annually, based on experience.
Responsibilities:- Answer incoming calls and assist clients, and families with questions
- Provide excellent customer service and support
- Maintain accurate records and documentation
- Communicate with Senior Leadership to ensure client needs are addressed
Qualifications:
- Strong phone communication and customer service skills
- Positive attitude and willingness to learn
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills
- Bachelor’s degree preferred
- Prior customer service experience is a plus
Join a team dedicated to helping individuals receive quality care in the comfort of their own homes while building a meaningful career in home care.
Affirmed Home Care is an Equal Opportunity Employer.
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